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No Experience Necessary | Work at Home Customer Service… Id-3971

Are you a work-at-home professional looking for a dynamic and challenging opportunity? We are currently seeking experienced and motivated individuals to join our team as work-at-home customer service representatives. In this role, you will play a crucial part in liaising between our clients and their customers, providing top-notch customer service via chat or email.
Responsibilities

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As a Work at Home Chat Agent, you will be responsible for the following:
• Answering general customer questions and resolving their problems by clarifying issues, researching and exploring answers and alternative solutions, and implementing solutions
• Providing top-notch customer service via chat or email
• Escalating unresolved issues to higher-ups, if necessary
• Maintaining customer records and other relevant information
• Keeping up-to-date with product and service information and making recommendations to customers… accordingly

Contract Length

There is no fixed term contract for this position, meaning that you can work with us for as long as you like.
Rate

The rate for this position is between $25 to $35 per hour, depending on experience. We value our employees and strive to provide competitive compensation packages.
Skills/Background Needed

To be considered for this position, you must meet the following requirements:
• Have a device capable of accessing social media and website chat functions (Phone/Tablet/Laptop)
• Be able to work independently and follow provided steps and instructions closely
• Have at least 10 hours of availability per week
• Have a reliable internet connection

Hours per Week

This position requires a minimum of 10 hours per week, with the possibility of additional hours based on client demand. We understand that our employees have personal lives and strive to offer flexibility to accommodate those needs.
Location

This is a remote work position, and candidates located in the United States are preferred. However, as long as you have a reliable internet connection, you can work from anywhere in the world.
FAQs About Remote Work

Q: What is remote work? A: Remote work is a work arrangement where employees can work from a location other than the employer’s physical office. In this case, work-at-home customer service representatives can work from the comfort of their own homes.

Q: What are the benefits of remote work? A: Remote work offers several benefits, including better work-life balance, reduced commute time, and increased flexibility. It allows employees to work from anywhere in the world and eliminates the need to relocate for a job.

Q: What are some challenges of remote work? A: Remote work can present challenges such as feelings of isolation and the need for self-discipline to stay focused and productive. However, with the right tools and support, remote workers can overcome these challenges and thrive in their roles.
About Jobtacular.com

Jobtacular.com is a specialized job board that focuses on remote and work-from-home job opportunities. Our goal is to connect job seekers with employers who are looking for talented professionals to join their teams. We understand the unique challenges of remote work and strive to provide resources and support to our users. Visit our website to explore our current job listings and find your next remote work opportunity.

How to Apply

This position requires a short, three-minute online assessment to begin applying. Click the button below to begin the assessment now

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1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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