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Sr Manager Site Reliability Engineering - Remote ID-7157

Job Description

Welcome to McDonald's Corporation - where we're not just a fast food chain, we're a global brand dedicated to serving quality food and creating memorable experiences for our customers. As a Sr Manager of Site Reliability Engineering, you will play a crucial role in ensuring the reliability and availability of our digital platforms, which are essential for delivering exceptional customer experiences. We are looking for a highly motivated and experienced individual to join our remote team and lead our Site Reliability Engineering efforts. If you have a passion for technology, a strong background in managing and scaling complex systems, and a drive for continuous improvement, we want to hear from you. Join us and be a part of shaping the future of McDonald's digital presence.

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  1. Develop and implement strategies to ensure the reliability and availability of McDonald's digital platforms.
  2. Lead a team of Site Reliability Engineers, providing guidance, support, and mentorship to drive excellence in their work.
  3. Conduct regular performance evaluations and provide feedback to team members to improve their skills and productivity.
  4. Collaborate with cross-functional teams to identify and resolve issues, troubleshoot problems, and ensure seamless integration of new features and updates.
  5. Monitor system performance and proactively identify and address potential issues to maintain the highest level of uptime.
  6. Develop and maintain documentation, processes, and procedures to support the Site Reliability Engineering team and ensure consistency and efficiency.
  7. Oversee the design and implementation of automation and monitoring tools to streamline processes and increase efficiency.
  8. Stay up-to-date with the latest industry trends and best practices in Site Reliability Engineering and implement them to enhance McDonald's digital platforms.
  9. Lead incident response and resolution efforts, working closely with technical teams to minimize impact and restore service.
  10. Mentor and coach team members on best practices for testing, deployment, and maintenance of systems to ensure quality and reliability.
  11. Collaborate with other senior leaders to set and achieve goals, establish priorities, and allocate resources effectively.
  12. Manage budgets, resources, and timelines to ensure the successful delivery of projects.
  13. Drive a culture of continuous improvement and innovation within the Site Reliability Engineering team and the broader organization.
  14. Represent McDonald's as a thought leader in Site Reliability Engineering in industry events and conferences.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

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10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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