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Remote Voice Data Entry Specialist (Typist) ID-5507

Join our esteemed Data Enrichment team as a Voice Data Entry Agent in a fully remote capacity, where you can make a significant contribution to the healthcare sector while enjoying the flexibility of working from your own home. This role is instrumental in supporting data enrichment initiatives for our healthcare client, ensuring rigorous quality control and maintaining exceptional accuracy in your outputs.

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Job Overview

As a Voice Data Entry Agent, you will engage in both voice and non-voice tasks, facilitating effective communication and information verification on behalf of our healthcare client. Your contributions will directly enhance the quality of healthcare services.

Key Responsibilities
• Participate in voice and non-voice processes as required.
• Professionally manage inbound and outbound calls, ensuring clear communication.
• Verify information from third-party entities using online resources.
• Complete Enrichment Tasks according to client training protocols.
• Conduct data entry, validate vendor information, and follow up on board certifications.
• Ensure timely and high-quality completion of all assigned tasks.
• Remain open to additional duties as they arise.

Required Skills
• Willingness to engage in both voice and non-voice tasks.
• Strong written and verbal communication abilities.
• Flexibility and adaptability in a dynamic work environment.
• Capacity to work both independently and collaboratively within a team setting.
• Proficiency with computer systems is preferred.

Qualifications
• Experience in outbound/inbound call centers, inside sales, or similar customer service roles is advantageous.
• Availability to commit to 40 hours per week with an immediate start.
• Ability to maintain a stable internet connection to support a remote work setup.

Career Growth Opportunities

This position affords you access to training resources that are designed to foster professional development, empowering you to define your path to success and achievement.

Company Culture And Values

We champion flexibility and autonomy, creating a supportive environment where clear objectives and training resources are prioritized to ensure your success.

Compensation And Benefits
• Pay Rate: $16 USD/hour

This is an outstanding opportunity to join a reputable organization in the healthcare sector and contribute to the enhancement of data quality and healthcare services. We look forward to welcoming talented professionals to our team.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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