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Entry Level -Travel Booking Assistant-WFH ID-5574

Entry Level -Travel Booking Assistant-WFH
Are you ready to channel your passion for exploration into an exciting business opportunity? Join our team of  and help craft dreamy getaways, unforgettable cruises, and perfect vacations for travelers worldwide!
 

Responsibilities

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  • Booking & Coordination: Arrange flights, hotels, car rentals, and activities to create seamless travel experiences for clients.
  • Customer Service: Provide exceptional support via phone, email, and chat—resolving inquiries, addressing issues, and ensuring overall customer satisfaction.
  • Data Entry & Record Management: Accurately maintain booking details, payments, and customer interactions in our CRM system.
  • Travel Advisory: Offer expert guidance on destinations, travel arrangements, and insurance options tailored to each client’s needs.
  • Problem Solving: Address unforeseen travel challenges (e.g., flight cancellations, itinerary adjustments) promptly and propose timely solutions.

 

Requirements

  • Experience: Previous background in customer service or the travel industry.
  • Skills: Strong communication (both verbal and written), excellent customer service aptitude, and proficiency with travel booking platforms and CRM systems.
  • Organization: Capable of handling multiple tasks and prioritizing effectively in a remote environment.
  • Problem-Solving: Adept at identifying and resolving client concerns swiftly and professionally.
  • Flexibility: Willingness to work varied hours, including evenings and weekends, to accommodate different time zones and client needs.
  • Education: High school diploma or equivalent (additional travel/tourism certification is a plus).

 

Benefits

  • Remote Work: Enjoy the freedom of working from home in a supportive team setting.
  • Competitive Compensation: Salary commensurate with experience, plus potential performance-based incentives.
  • Professional Development: Access ongoing training and career growth opportunities in the travel industry.
  • Travel Perks: Take advantage of discounts on personal bookings and familiarization trips to broaden your destination knowledge.


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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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