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Wayfair: Virtual Design Sales Consultant Id-4345

About Wayfair:
Wayfair and its collection of brands is looking for creative, driven, empathetic, entrepreneurial design sales consultants to help grow one of our newest teams. This virtual role will be responsible for helping customers create and envision a home they would love and recommend products that meet their individual budget, style and space.

 

What You’ll Do:

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  • Achieve Sales and Design Goals: Conduct virtual design consultations to meet sales, design, and productivity targets in alignment with Wayfair’s Sales KPIs
  • Use Multiple Tools: Navigate multiple software applications and tools to provide recommendations based on customers' budget, style, and space
  • Create Designs: Develop designs using tools for moodboards, 2D floor plans, product lists, and style inspiration
  • Manage CRM: Track and manage customer interactions using Salesforce CRM.
  • Provide Expertise: Utilize sales and interior design knowledge to guide customers through design decisions and purchases
  • Stay Updated: Keep informed about design trends and marketplace updates to assist customers with product features, style coordination, and sample requests.
  • Manage Time Efficiently: Prioritize customer experience while managing your time effectively
  • Ask Key Questions: Ask relevant probing questions to offer complete sales solutions tailored to customer needs
  • Maintain Professionalism: Demonstrate a positive and professional attitude with all customers and team members
  • Contribute Ideas: Share innovative ideas to improve team operations.
  • Adapt to Change: Work in a dynamic environment with frequent updates to products, promotions, and operations
  • Continuous Learning: Participate in training on offerings, software, processes, and customizations

 

 

 

What You’ll Need (Required):

  • Remote Technology Proficiency: Experience using technology to drive business results, including virtual communication and video conferencing
  • Design and Sales Experience: 2 years of sales experience required with a track record of meeting and exceeding quotas
  • Education: A degree, background or certification in interior design
  • Customer Service & Sales: Strong focus on delivering excellent customer service and achieving sales targets
  • Design Knowledge: Understanding of basic design principles, including spatial planning, fabric selection, interior design styles, and trends
  • Organizational Skills: Strong organization, self-motivation, communication, and relationship management skills
  • Internet Requirements: Ability to maintain a hardwired internet connection with speeds of 25+ Mbps download and 5+ Mbps upload for voice and web traffic (no WiFi)
  • Adaptability: Proven ability to succeed in a fast-paced and evolving environment
  • Team Collaboration: Ability to contribute to the success of team members and collaborate effectively
  • Workspace: Dedicated private workspace (Wayfair provides necessary computer equipment)
  • Technical Proficiency: Proficiency in Google and Microsoft Office applications and the ability to learn new business systems

What We’d Love (Preferred Qualifications):

  • Sales Experience: 4+ years of sales experience preferred
  • Design Sales Experience: 2-4 years experience in design-related sales
  • Interior Design Experience: 1 year of interior design experience preferred
  • Education: Bachelor’s degree or college diploma equivalent

Perks:

  • Steady Customer Flow: Receive a continuous stream of customers without the need for sales, marketing, or commuting
  • Insurance: Wayfair offers health, vision, and dental insurance coverage starting on Day 1 
  • 401(k): Wayfair offers 401K with company match up to 4%
  • Employee Discounts: You’ll receive a dynamic Wayfair discount for use on items you wish to purchase for your own space
  • Time Off Options: You will begin to accrue paid time off immediately, 7 Paid Federal Holidays, 1 Floating Holiday, Paid/Unpaid Parental Leave Options, and more
  • Tuition Reimbursement: Full-Time Employees who have worked at Wayfair for at least six months are eligible to receive tuition reimbursement for pre-approved courses from an accredited, post-secondary institution up to a maximum of $5,250 per year
  • Collaborative and Inclusive Environment: Enjoy a collaborative work environment and team culture
  • Sales Contests: Participate in regular sales contests for extra earning potential
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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