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Supervisor Ramp ID-5283

The Ramp Supervisor at Southwest Airlines is responsible for leading a team of Ramp Agents to ensure the timely arrival and departure of aircraft at LaGuardia Airport. This role involves coordinating with various departments, monitoring ground support performance, and ensuring compliance with safety procedures. The Ramp Supervisor is a key communicator who fosters a safe and efficient work environment while driving performance and employee morale.


Responsibilities





Requirements




  • Fully functioning, broad knowledge of Airline Operations
  • ,

  • Must be able to obtain a SIDA badge and meet all local airport requirements
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  • Must possess a current valid driver's license issued in the United States
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  • Must be able to obtain GSC qualification and comply with the DOT drug and alcohol testing program
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  • Must maintain a well-groomed appearance per Company appearance standards



Nice-to-haves




  • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
  • ,

  • Knowledge of applicable Collective Bargaining Agreements and their applications
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  • Knowledge of principles and processes for providing Customer and personal services



Benefits




  • Fly for free on any open seat on all Southwest flights for you and your eligible dependents
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  • Retirement Savings Plan with Company contributions up to 9.3% of eligible earnings
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  • Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan
  • ,

  • Competitive health insurance for you and your eligible dependents
  • ,

  • Health plan coverage options that start from the very first day of employment
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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