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Specialist, Inflight Attendance ID-5259

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you.  As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.  Feel free to enrich both your personal and work life and hop on board!

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Why you'll love this job
  • This role will help to shape Inflight attendance policies and help lead Inflight atendance initiatives across the system.
  • The role is a part of the Inflight Attendance team within the Inflight group.
What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced.  Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

  • Develop the absenteeism tracking system and perform analysis to identify pattern absenteeism
  • Complete attendance data analysis and provide recommendations on changes and areas of opportunity 
  • Follow-up as needed with managers on targeted completion of recommended actions
  • Assist with attendance process automation and improvement 
  • Support Flight Attendant attendance initiatives
  • Enhance lost time reporting and tracking 
  • Perform ad hoc audits and reporting as needed
All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • Bachelor’s degree and/or equivalent experience/training
  • 3+ years of relevant work experience

Preferred Qualifications- Education & Prior Job Experience

  • Prior experience in an Inflight-related or Operations environment

Skills, Licenses & Certifications

  • Experience using innovative thinking ability with high degree of motivation and problem solving skills
  • Excellent quantitative and analytical skills with an aptitude for problem solving
  • Strong analytical background involving data input, manipulation, and presentation
  • Ability to drive results 
  • Ability to deliver high quality work on time
  • Ability to manage multiple projects simultaneously
  • Highly proficient in use of Microsoft Office, including Access, Excel, Word and PowerPoint
  • Ability to effectively communicate both verbally and written with all levels in the organization
     
What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. 

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

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5. HOW DO YOU PROCESS INFORMATION?

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6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

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