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Remote Customer Service Rep Contractor - US - $14 to $20 per hour - WEEKLY PAY - Omni ID-5633

Join the Omni team as a Remote Customer Service Representative and take the first step in your contracting career. As a valued member of our community, you will gain exclusive access to our array of open contracts, enabling you to support a diverse range of clients, including prestigious Fortune 500 companies.

Job Overview

In this role, you will deliver exceptional customer service by managing inbound phone calls, responding to chat inquiries, and addressing emails. Your contributions will play a vital role in ensuring customer satisfaction and fostering positive client relationships.

Key Responsibilities

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  • Provide outstanding customer service through various communication channels, including phone, chat, and email.
  • Address customer inquiries effectively and resolve issues to maintain high satisfaction levels.
  • Uphold professionalism while representing esteemed Fortune 500 clients.

Required Skills

  • Excellent verbal and written communication abilities.
  • Proficiency in handling customer inquiries and utilizing technology for support.
  • Strong problem-solving skills to address customer needs efficiently.

Qualifications

  • Previous experience in customer service or a related field is advantageous.
  • A customer-oriented mindset coupled with robust communication skills.

Career Growth Opportunities

As an independent contractor with Omni, you will have the chance to advance your career through exposure to various contracts, allowing you to refine your skills and explore new opportunities in customer service.

Compensation And Benefits

  • Contract earnings range from \(14 to \)20 per hour, based on the client’s requirements and your performance.
  • Pay is influenced by your call handling metrics while assisting customers.
  • Additional performance-based incentives may be available, providing you with the potential to enhance your earnings.

Work Schedule

  • Most work hours are during weekdays, allowing you to establish a flexible schedule that aligns with your personal commitments.

Join us at Omni and seize the opportunity to shape your career while enjoying the flexibility of remote work within a supportive community.

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

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5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

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