Medical Assistant Front and Back Office- Remote Id-2913

We are committed to providing high-quality, compassionate, and accessible primary care services to the community. We pride ourselves on being a patient-centered, team-oriented organization that supports the health and wellness of our patients.

Position Overview:
We are seeking a dedicated and skilled Front and Back Office Medical Assistant to join our growing telehealth practice and work remotely.

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This is a part-time position with an expected 15 hours a week. Must be able to have a set schedule:

  • Monday 3pm - 8pm PST
  • Wednesday 12pm - 5pm PST
  • Thursday 3pm - 8pm PST

Key Responsibilities:
Front Office Duties:

  • Greet and check-in patients with professionalism and empathy.
  • Schedule appointments, verify insurance coverage, and update patient records in the electronic health record (EHR) system.
  • Answer incoming calls, manage patient inquiries, and relay messages to providers and staff according to clinical protocol.
  • Assist with intake paperwork and maintain compliance with patient confidentiality and HIPAA standards.
  • Performs all other tasks and projects assigned by the Manager.

Back Office Duties:

  • Obtain and document vital signs, patient history, and other pertinent medical information.
  • Assist with medical documentation, patient follow-ups, and referrals as needed.
  • Performs patient education when appropriate.
  • Provides assistance to healthcare provider when requested.

Requirements:

  • High School Diploma or GED required.
  • Bilingual in Spanish/English required.

Qualifications:

  • Current Medical Assistant Certification (CMA/RMA) preferred.
  • Minimum 1 year of experience as a Medical Assistant in a healthcare setting preferred.
  • Proficiency with electronic health records (EHR) systems, experience with Athena desirable.

Job Types: Part-time, Contract

Pay: $20.00 - $24.00 per hour

Expected hours: 15 per week

Medical Specialty:

  • Internal Medicine
  • Primary Care
  • Urgent Care

Schedule:

  • Afternoon shift
  • Evening shift
  • Monday to Friday
  • Weekends as needed
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