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Key Account Executive ID-8206

Do you have entry level sales experience and are looking to join an organization where you can build a career? Are you inspired by the opportunity to bring your talents to our diverse community and challenge the health care industry status quo with innovative testing that puts people first? If so, Labcorp has an exciting opportunity for a Key Account Executive (Sales Representative).


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Labcorp has been recognized by Forbes as one of America’s Best Employers For Diversity 2024 and once again named to FORTUNE® magazine's list of the World's Most Admired Companies.


The territory for this position covers the greater Riverside, CA area. The ideal candidate would reside in or around the territory.


The sales team is the face of our company, introducing our services to prospective new clients and engaging at all levels of business. This is your opportunity to join an organization known for advanced testing with a solid reputation as a leader in the diagnostics industry. At Labcorp, you will find a rewarding role that allows you to make a difference in people’s lives, including your own!


Job Description/Duties:

  • Educate, instruct, and upsell all assigned and newly generated accounts in an assigned territory
  • Function as a liaison between the client and the Labcorp operations team in relation to client needs
  • Provide ongoing service and problem resolution to customer base
  • Ensure customer retention by providing superior customer service
  • Recommend solutions that are client focused and persuasive
  • Provide account management for client’s day to day operations
  • Upsell current book of business to increase organic growth
  • Work closely with senior sales representatives to grow book of business
  • Continuously provide educational material to the client base
  • Resolve any customer related issues in a timely manner
  • Meet and exceed monthly retention and upsell goals on a regular basis


Requirements:

  • Bachelor’s degree is preferred
  • Previous outside sales experience or account management of 3+ years is preferred
  • Experience in the healthcare industry is a plus
  • Proven success managing a book of business
  • Superior customer service skills with the ability to build trust-based relationships
  • Effective communication skills, both written and verbal
  • Ability to deliver results in a fast paced, competitive market
  • Excellent time management and organizational skills
  • Proficient in Microsoft Office
  • Ability to travel overnight as needed
  • Valid driver’s license and clean driving record


Pay Range: $65,000 - $85,000 base salary plus commission

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.


Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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