With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

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Join Team Amex and lets lead the way together.

This is an… exciting opportunity to join the Digital Banking team in American Express Technology. We are looking for a forward-thinking, high-energy, standout individual to support the Vice President of Digital Banking Engineering and Product Management while providing occasional, ad-hoc assistance with broader team needs. Additionally, this role will lead programs/projects crafted to improve the teams’ culture, teamwork, and employee engagement, e.g., team building, community service, social events, and the like.

We are looking for an individual who has a passion for details and can provide an outstanding standard of support for the VP. They will work autonomously and efficiently, anticipating the leader’s needs and “connecting the dots” behind the scenes. The ideal candidate should be highly energetic, organized, flexible, credible, and used to working in a fast, and at times high pressure environment with numerous conflicting priorities. The VP has a very lively schedule and a large organization across Phoenix, New York, Salt Lake City, Sunrise, India, and the UK, along with various other leadership members globally. The Executive Administrative Assistant should be a self-starter, one who interacts regularly with the VPs team and other senior leaders Assistants, and with senior leadership teams and business leaders. This individual should be highly capable of managing their time and priorities effectively, and keep the VP updated on any issues arising in their absence.

Job responsibilities will include:
• Organizing and maintaining complex calendars using an elevated level of tact and integrity, including scheduling meetings and conference calls across different time zones, most frequently between AZ, FL, NY, UT, UK, and India.
• Managing the logistics of key meetings, including room reservations, catering (if needed), production of meeting materials, etc.
• Collaborating with the other team EAs (Executive Assistants) and serves as the lead to prioritize and execute on the organization’s meetings, town halls, team events and general priorities and other activities to maintain or boost team culture and engagement.
• Assisting the VP and MA in gathering and compiling information for town hall decks.
• Coordinating domestic and international travel including air, lodging, transportation and other travel-related needs, consulting with other Amex offices for internal meetings and managing last minute changes as required.
• Processing monthly expense reports in Concur.
• Managing and tracking the payroll systems (Clarity for contractors and Dayforce for colleagues) for the team (holidays, vacation, sick days, etc.).
• Assisting in device refresh, replacements and returns for the team.
• Ordering supplies and/or peripherals for the team.
• Updating the team management roster, distribution lists, organizational charts, adding new team members to slack channels, etc.
• Submitting of vendor invoices in Ariba.
• Assisting in gathering write-ups for new hires and previously promoted colleagues for the monthly organizational announcement.
• Supporting ad hoc project work as directed and needed.
• Providing coverage for other team EAs as needed.

Qualifications include: 
• Must have a minimum of 5 years of executive and administrative experience.
• Ability to multi-task with excellent attention to detail, well organized, work independently or with minimal direction and has a sense of urgency.
• Experience in handling a wide range of administrative related tasks, organizing large meetings, and arranging travel.
• Tactful and discreet with a mature and professional attitude.
• Hardworking, keen to learn and be challenged.
• Advanced interpersonal skills and the ability to build relationships with all internal and external stakeholders including other EA (Executive Assistants) team members.
• Proficient in utilizing and understanding all Amex internal systems, Microsoft systems, and Amex processes and policies, i.e., Online travel booking tool, HR systems, expense management systems, purchasing systems, intranet are helpful.
• Demonstrate dedicated approach to problem solving with strong decision-making capabilities.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite.
• Flexible, proactive, resourceful, and efficient.
• Handling of confidential and sensitive issues in an appropriate manner
• Technology background, a plus
• Curiosity, creativity, and a desire to have fun!

Salary Range: $24.05 to $48.10 hourly + bonus + benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. Thats why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees – Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions