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Business Process Transformation Manager Id-1214


PURPOSE OF POSITION

The Business Process Transformation Manager drives and oversees transformation initiatives within the organization. They lead the development, implementation, and enhancement of project management and business process practices. This role is crucial in teaching and guiding change management processes to facilitate adoption at PPI. Responsibilities include delivering training and coaching, overseeing program effectiveness, solving problems, conducting analysis, developing change management plans, and monitoring the progress of transformation initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

More specifically, the employee owner will:

Lead the development and facilitation of business process events and working sessions to enhance team capabilities and instill a deep understanding of project management, process improvement, and change management principles.

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  • Drive strategic initiatives and projects by implementing tools, methodologies, and best practices that empower leaders and teams to own and lead transformation efforts within their domains.
  • Establish and enforce high standards for project management and process improvement, ensuring methodologies and practices are aligned with organizational goals and promote operational excellence.
  • Inspire and mentor teams through visionary leadership, cultivating a culture of collaboration, innovation, and accountability across the organization.
  • Build and maintain strategic partnerships with key stakeholders, ensuring their needs are anticipated and addressed, and expectations are managed to support organizational transformation.
  • Oversee the strategic planning, execution, and monitoring of key projects and process improvement initiatives, ensuring alignment with organizational objectives and successful outcomes.
  • Promote and embed a culture of continuous improvement by strategically aligning training, recognition, and awareness programs with organizational goals.
  • Develop and implement comprehensive change management strategies that assess impact, optimize communication, and ensure organizational readiness for change.
  • Design and manage performance metrics and KPIs to strategically track progress, measure success, and drive decision-making for ongoing transformation initiatives.
  • Monitor and evaluate project performance, identifying strategic areas for improvement and implementing high-impact corrective actions to optimize results.
  • Manage the strategic allocation of budget and resources, ensuring efficient and effective deployment to support organizational priorities and maximize ROI.
  • Stay at the forefront of industry trends and innovations in project management, process improvement, and change management, applying advanced knowledge to elevate organizational performance.
  • Take ownership of additional assignments and related tasks as needed, demonstrating flexibility and a commitment to organizational success.


QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Proven expertise in project management, with a strong track record of leading cross-functional teams and overseeing multiple complex business process initiatives simultaneously.
  • Extensive experience in directing and executing large-scale business process transformation projects, consistently delivering results on time, within scope, and on budget, demonstrating strategic impact and operational excellence.
  • Advanced analytical and strategic problem-solving abilities, utilizing data-driven insights to inform and optimize business process decisions at a high level.
  • High proficiency in leveraging advanced technology and software tools to drive and enhance business process transformation initiatives, ensuring innovative and efficient outcomes.
  • Exceptional communication and executive-level interpersonal skills, with the ability to influence, inspire, and collaborate effectively across all levels of the organization.
  • Strong strategic leadership qualities, with the capacity to inspire, motivate, and guide teams through complex periods of business process change and transformation.
  • Deep knowledge of industry best practices and emerging trends in business process transformation, with the ability to integrate this knowledge to drive strategic organizational advancements.
  • Expert-level proficiency in utilizing business software tools and technology platforms (e.g., Microsoft Office Suite, Zoom) to support and enhance business process functions.
  • Demonstrates strong professional discipline and accountability, ensuring consistent reliability and seamless business process operations without interruption.


EDUCATION - EXPERIENCE - COMPUTER SKILLS

  • Bachelor's degree in business administration, Management, or a related field.
  • 3+ years of experience in business process management, process improvement, or transformation roles.
  • Demonstrated success in leading business process improvement initiatives and effectively managing cross-functional project teams.
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